"One of the things I liked about this survey — one of the five things they said — was that people wanted to feel cared for at work. I want someone who actually cares about me. If you can show I really care about whether or not you're in a role that works for you, I care about discovering more about your strengths and making sure you get to use those, that's a part of the whole picture. So, of course, there's the other things, like understanding what's going on in your personal life. And I care about you as a person, but this one component makes a huge difference, and it changes results. You actually can get to some solutions."
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Managers: Ask Every Employee These 2 Questions
"One of the things I liked about this survey — one of the five things they said — was that people wanted to feel cared for at work. I want someone who actually cares about me. If you can show I really care about whether or not you're in a role that works for you, I care about discovering more about your strengths and making sure you get to use those, that's a part of the whole picture. So, of course, there's the other things, like understanding what's going on in your personal life. And I care about you as a person, but this one component makes a huge difference, and it changes results. You actually can get to some solutions."